Business process outsourcing (commonly referred to as BPO) plays a large part in most business supply chains where efficiency and lower costs are achievable without the need for hiring internally. This subset of business operations is a relatively new concept in some parts of the world, Hatton & Berkeley is expanding service lines to incorporate ever new and interesting solutions for our clients.
Many of our clients utilise our back office support to help maintain lower operating overheads. By consolidating our clients back office requirements we are able to help them remain competitive.
Our clients regularly utilise our front office solutions, both virtual and physical. We take the pressure off our clients by providing them front of house reception and administrative solutions.
Many of our clients are keen on positioning outsourced solutions overseas or within central European time zones. We have solutions for most enquiries internally, and have experienced partners globally where needed.
What is BPO?
Business process outsourcing is a method of cost reduction; particularly for time flexibility and quality control purposes. Enabling business operators to enhance their business operations by increasing their capacity to perform tasks where utilising variable ‘fee-for-service’ reduces or simplifies cost exposure.
Hatton & Berkeley outsourcing immediately improves our clients ability to focus on their core competencies whilst achieving flexibility.